Guide to Choosing a Mortuary in Northern Utah

Choosing the right mortuary in Northern Utah is crucial during a difficult time. Here’s how to find the perfect fit for your family.

Losing a loved one is a difficult and vulnerable time for anyone. Choosing the right mortuary can help ease the burden of funeral service. There are many mortuaries in Northern Utah, but which one is right for you can make the process overwhelming.

When looking for the best mortuary for your situation, there are several things to consider. This guide is designed to provide you insight when choosing the best Funeral home in Northern Utah to fit your needs.

How A Mortuary Helps In Funeral Service

The first thing you should know is what mortuaries do to help people going through the loss of a loved one. Mortuaries, also known as funeral homes, are facilities where the deceased are cared for. A trained staff assists the family by managing state and federal paperwork, preserving and preparing the body for burial or cremation, selecting caskets, urns, flowers, and memorial items, and presenting them with memorial items. A funeral home staff member will take the lead in supporting the family during their time of loss.

How to Choose a Mortuary in Northern Utah

Reputation And Reviews

Like many businesses, you can get a good feel for the quality of service by looking into their reputation and reviews. Start by checking online for reviews on platforms such as Google. This will allow you to see what others have shared about their experience with the Funeral Home and its staff.

Checking the company’s time in the industry, how they charge for their services, and whether they use Family Liaisons or commissioned salespeople are all indications of the type of care you can expect. It is best to select a company that has been in business for 10 or more years; this long-standing history is an important indication of its true reputation. Be sure to look at local funeral homes with consistently high ratings and positive family experiences.

Offered Services

Most funeral homes offer similar types of services, such as traditional funerals, graveside services, celebrations of life with cremations, or direct cremations. Fewer funeral homes offer experienced, well-trained staff who are able to provide restorative services, transfers to other states or countries, multiple language translations, and knowledge of religious and cultural preferences. If you want a specific service, ensure your desired funeral home offers it. Some mortuaries only offer basic funeral preparation.

A high-quality mortuary will offer full support from the initial call to an extensive After-Care program. You should expect compassionate, personalized service, not impersonal online forms or inexperienced staff. It takes years to train a team properly. Skill and hard work go into the proper preparation of the deceased, and not every funeral director has the experience and training to achieve the highest industry standards.

Funeral arrangements that you should consider include embalming, restoration, cremation, service preparation, design work for memorial materials, grief counseling, veteran services, multilingual skills, religious and cultural training, After-Care support, headstone design, and much more.

Affordability and Transparent

Some funeral homes charge much more than affordable solutions. While traditional Funeral Homes have large staffs, they also have large overhead. Generally, you can find affordable services and personalized care for about half the cost of a large corporate funeral home with many locations. Most importantly, costly services put a strain on your family during a tough time. When researching mortuaries, consider the service you want and ask upfront what the total cost will be. Some funeral homes have a website where you can learn about their service packages, but a direct conversation is always the best way to ensure a good experience.

It’s best to research what you want arrangements you wish for and to request guidance with your selections.

Communication and Customer Service

Two of the most important things to consider are communication and customer service. Your chosen mortuary will need to be your partner and support during this difficult time. When you select a funeral home, ask to speak to the owner. This is the best way to know that you are working with a personal, caring, and small mortuary that will take care of your family.  You want compassionate and attentive staff that will help you and your family 24 hours a day and any day of the week. Online reputation and reviews can give you a glimpse of the quality of customer service.

You should be able to interact with the family liaison and staff directly, by email, and over the phone. Assess the quality of customer service through their empathy, respect, and willingness to answer your questions.

Questions To Ask When Choosing A Mortuary

In addition to the factors listed above, there are some important questions to ask regarding your desired mortuary. These can give you a deeper understanding of their business, services, and staff.

• What services are included in your packages?
• Are there additional fees to be aware of?
• Is there a fee to personalize your service?
• Do you have a staff member with more than 10 years of experience? 
• What support is provided for legal and administrative matters, and is there a fee?
• Do you provide an After-Care program, and what is the cost?
• Are there additional fees for a service outside of your facility?
• Will we be able to reach our family coordinator 24 hours a day?
• What are the policies on viewings and visitations?
• With Cremations, do you charge for cremation containers or temporary urns?

There may be other things that you want to ask to get a better understanding of your desired funeral home. The staff at a great funeral home should be willing and knowledgeable enough to answer your other questions.

Making The Final Decision

Collect all your findings and discuss them with your family members. Consider all factors, such as service, cost, and your comfort level with the staff and facilities. This collaborative discussion will help you make the final decision. Choose the mortuary that feels right and best meets your family’s needs.

Guide to Selecting a Mortuary in Northern Utah

Selecting a mortuary in Northern Utah doesn’t need to be overwhelming. You can thoroughly decide when considering reputation, services, affordability, and staff training. 

Ultimately, the decision of selecting a mortuary in Northern Utah is yours. Find a well-respected mortuary with a 5-star reputation, like SereniCare Funeral Home, and make the choice that best honors your loved one.